Hello, This is Jiwon!

I'm a UX Designer passionate about uncovering people's true, hidden needs and bringing them to life.
‍My happiest moments are when people enjoy and benefit from my designs, giving me a deep sense of purpose.

- Traveler who has traveled to over 30 cities

- Animal lover who hopes to raise a cat in the future

- Film photographer who loves capturing beautiful moments

Peer-Reviews

"...Overall, her performance was highly satisfactory.
She is able to effectively communicate her ideas and solutions to the co-workers.”

“Jiwon stands out as one of the brightest, most dedicated co-workers I have ever met for 10 years of work experiences. During our time together for the intensive UX project, she quickly understood the essence of the problem, redefined the problem and presented it in her own way. She concerned not only the entire project, but also the details. I think her work ability about graphical abilities, design skills and analyzing big data is very enough for the real working-level. Overall, her performance was highly satisfactory. She is able to effectively communicate her ideas and solutions to the co-workers,and her ability to adapt and respond to their needs was highly appreciated.”
Hyeon-Seung Lee, UX Designer at Samsung Electronics

"Jiwon is an excellent collaborator and team leader.”

Jiwon is an excellent collaborator and team leader. She contributed significantly to and improved  the team's morale and capabilities and, more specifically, our project qualities. She continuously came up with creative ideas that were logical and inspired her team members to look at problems in new ways. Her design thinking skills are exceptional and I learned how to approach design projects while working with her on projects.
Yeon-Jeong Oh, Visual Designer at Pops

"... I've inspired by her extraordinary design thinking skills and
inclusive mindset as a leader.”

“Jiwon has a great passion for design, continuously growing in skillsets and conceptual abilities. I always felt that Jiwon has a remarkable ability to discover valuable problems that the users were experiencing. I was impressed by her contemplating problems deeply to arrive at uncompromising solutions. Jiwon's ability to lead a team is outstanding because she generates an environment where team members gain a lot. I was inspired by her extraordinary design thinking skills and inclusive mindset as a leader. I believe Jiwon is a designer who possesses both leadership skills and creativity!
Kyeong-Hee Kim, UX Designer at Doeat

"... Jiwon has pushed the team to produce its best work
through meticulous user research and deep understanding of the target audience.”

“I was fortunate enough to work alongside Jiwon, an experience I reflect on with gratitude. Jiwon excelled as an individual and team player, delivering her ideas and thoughts in a compelling way that made it easy for me to understand and effectively perform my role. Throughout the project, she demonstrated a robust commitment to user-centered design pushing the team to produce its best work through meticulous user research and a deep understanding of the target audience.”
Jin-So Hwang, Visual Designer at Sony Artisan

Work Experiences

Dec 2021 ~ Nov 2023

Samsung Electronics

UX Designer, Researcher in Membership Team

Seoul, South Korea

- Led an AI-powered feature for the Photos app to enhance user retention, designing an algorithm prototype using the OpenAI API.

- Designed AI-powered Cloud OS solutions to help digital creators utilize work data effectively, organized an exhibition at Samsung, and presented directly to the CDO, attracting over 2,000 designers.

- Applied problem-solving skills to find innovative solutions, collaborating with UX and visual designers and data scientists.

Sep - Dec 2021

Naver Cloud, Mybox

UX Designer, Sponsored Project

Seoul, South Korea

- Led the design of Data Cloud features aimed at increasing acquisition of underrepresented professional creator user groups.

- Analyzed user data from 14 in-depth interviews and 60 online surveys to identify user needs and deliver actionable insights.

Mar - July 2021

Korean Air

UX Design Contractor

Seoul, South Korea

- Contributed to an increase in App Store rating from 2.7 to 4.7 / 5.

- Improved the UI of the home screen, ticket booking process, and My Page in the mobile app by leveraging user testing data analysis.

Jan - Feb 2021

SWU Library

UX Design Contractor

Seoul, South Korea (Remote)

- Designed the library website and mobile app, contributing to competitor analysis, UX strategy, IA, and high-fi wireframe.

Education

Anticipated Apr 2026

ArtCenter College of Design

Master of Fine Arts in Media Design (STEM)

Pasadena, CA

Mar 2019 - Feb 2024

Seoul Women's University

Bachelor of Design in Industrial Design (Learned UX Design)

Seoul, South Korea

- GPA on UX Design Major: 3.92/4.0

- Vice-president at G.dot, Club for UX/UI Design study
(Led discussions about UX/UI design, resulting in a 70% attendance rate for every session.)

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